Experts in culture, communities and smart digital insight.
Inspiring insight, vividly brought to life.
We do smart digital research, on-line, on-mobile, vividly communicated, delivered at pace and global scale.
We do customer obsession, putting customers at the heart of our clients’ businesses for better decision making. This is more important than ever as habits and behaviours are evolving at a rate never seen before.
Let us energise your insights, your customers and your business!
Everything we do is anchored in tech – it allows us to be smarter, faster, more efficient in our delivery and more vivid in our communication. Samsung are pretty amazing at tech, and they love how we help them understand their customers, with our tech.
Community Panels are our heritage and pop up and long term communities are core platforms which give us agile "room next door" access to customers globally. And we build research eco-systems. Collaborating with your other key research partners to create a more joined-up view of the world – and a more dynamic and informed single view of the customer.
We don’t do indifferent. We really do give a damn about getting things done for our clients, with our clients. We do great research with all the urgency and commitment it deserves. We want to be regarded as an extension of our clients’ teams because this is when the really good stuff happens. This is when we really know your needs, your business, your customers, and YOU!
Patience is not a virtue…when you are trying to change the game. We thrive on rapidly responding to, indeed creating, disruptive change at pace. We are always-on, lean in, front-of-our-seat type people. We empower our clients and their customers. Are you impatient to get good things done? If so, let’s crack on and do business changing work together - with Energy, Tech, Passion and, of course…Verve!
To find out how we can help you make SMARTER decisions.
We used a social media style community to help Samsung identify and explore the underlying drivers of behaviour among millennials in the Nordics.
We help Virgin Atlantic understand real rather than reported, journey experiences, including in the moment app feedback during flights.
We use an agile, technology enabled approach to innovation to help E.ON establish future needs and iteratively develop solutions.
We helped the IFPI and many of the world’s largest record labels understand the cultural context of music consumption in China without getting on a plane.
London & Manchester, UK