- Privacy and Data protection statement
- Personal information we may collect from you
- Uses made of your personal information
- Cookies and other Technologies
- Public Forums
- Storage of your information
- Your rights
- Contact us
The Website is operated by Verve Partners Ltd. (we, us or our), a limited company registered in England and Wales, 5 Southampton Place, London, WC1A 2DA Company no: 06663787.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
Privacy and Data protection statement
In using and submitting forms on this Website you agree that Verve may use any personal data of yours that you supply through the forms. Verve respects your privacy and seeks to protect your personal data and privacy online. It is our intent to ensure confidentiality when you visit our Site. We may collect and store information obtained via the Site from visitors who voluntarily provide information in contact us. However, please be assured that any personal information that you choose to submit via the internet – such as your name or address, will not be sold or passed on to mailing lists.
Personal information we may collect from you
We may collect and process the following personal information about you:
- information (such as your name, email address, postal address and telephone number) that you provide by completing forms on the Website, including subscribing to any service, uploading or submitting any material via the Website, or requesting any information;
- communications you send to us, for example to report a problem or to submit queries, concerns or comments regarding the Website or its content;
- Technical information. This may include the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
- Information about your visit. This may include the full Uniform Resource Locators (URL), clickstream to, through and from our Site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our helpdesk or social media handle used to connect with our customer service team.
- Location data. We collect information through Our Site as to your real-time location to provide location services where requested or agreed to by you in order to deliver content, activities or other services that are dependent on knowing where you are. This information is also collected in combination with an identifier associated with your device to enable us to recognise your mobile browser or device when you return to Our Site.
- information from surveys, promotions and competitions that we may, from time to time, run on the Site, if you choose to respond to, or participate in, them. You are under no obligation to provide any such information. However, if you should choose to withhold requested information, we may not be able to provide you with certain services.
- Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries or professional partners, who support our processing of personal data under this policy.
- Selected third parties. We may disclose your personal information to trusted third parties.
Uses made of your personal information
We will use the personal information you provide to:
- enable us to provide you with the services and information offered through the Site and which you request;
- send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you do not object to being contacted for these purposes;
Cookies and other Technologies
The Website may, from time to time, make blogs and/or other public forums available to its users. Any information that is disclosed in these areas becomes public information and you should exercise caution when using these and never disclose your personal information.
We place great importance on the security of all personally identifiable information associated with our users. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to personal information. Whilst we cannot ensure or guarantee that loss, misuse or alteration of information will never occur, we use all reasonable efforts to prevent it.
You should bear in mind that submission of information over the internet is never entirely secure. We cannot guarantee the security of information you submit via the Site whilst it is in transit over the internet and any such submission is at your own risk.
It is advisable to close your browser when you have finished your user session to help ensure others do not access your personal information if you use a shared computer or a computer in a public place.
Storage of your information
Information that you submit via the Site is sent to and stored on secure servers located in the United Kingdom. This is necessary in order to process the information. By submitting information via the Site, you agree to this storing, processing and/or transfer.
You have the right under certain circumstances:
- to be provided with a copy of your personal data held by us;
- to request the rectification or erasure of your personal data held by us;
- to request that we restrict the processing of your personal data (while we verify or investigate your concerns with this information, for example);
- to object to the further processing of your personal data;
- to request that your provided personal data be moved to a third party.
Your right to withdraw consent: where the processing of your personal information by us is based on consent, you have the right to withdraw that consent without detriment at any time by contacting us.
You can also exercise the rights listed above at any time by contacting us at firstname.lastname@example.org, If your request or concern is not satisfactorily resolved by us, you may approach your local data protection authority, (see http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.html ).