Experience

We are proud partners of ambitious, leading brands.

From start-ups to scale-ups to established businesses, we deliver breakthrough insight that helps brands make better decisions and stay ahead of the competition.

Some examples of our work...

By viewing questions through multiple lenses, we provide better answers to some of the trickiest business questions across brand & comms, innovation, customer experience and ESG strategy.

Maersk

How we transformed Maersk’s Community Panel to supporting a re-focused strategic mission to become the leading end-to-end logistics provider.

Amazon Prime Video

How our agile community programme streamed live consumer insights from across Europe into Prime Video during the pandemic.

H&M

How our always-on Gen Z community helped H&M connect with young women and adapt to cultural changes in the fast-moving world of fashion

Shell

How long-term communities help Shell stay close to consumers in disruptive times.

Samsung

An enhanced long-term community and insight ecosystem connecting Samsung to consumers & culture like never before.

Virgin Holidays

How we developed a rapid customer-led digital hackathon approach to inspire and test developing concepts.

innocent

How we used digital communities and semiotics to emotionally connect with consumers and drive sustained growth in the juice category.

M&S Food

How an agile community programme enhanced M&S Food’s insight capabilities and raised the profile of the customer within the business.

London & Partners

How a pop-up community model engaged 75 Global business leaders to build a credible and exciting vision for London’s future.

innocent

How an intimate community provides an agile sounding board to grow ideas, insight and inspiration.

Leading High Street Retailer

How our long-standing community programme helps a high street retailer supercharge the impact of their insight through integration of transactional and behavioural data.

Mobile Gaming

How we created a highly engaged group of players to shape a completely new proposition over a 6-month period.