Project Support Executive

Working hours: 11:30 - 20:00.

We are looking for people who:

  • Are looking for an entry level operations or customer service role in an exciting company
  • Are confident and capable of working directly with other internal teams
  • Are well organised and able to juggle tasks and priorities in a time-pressured environment
  • Have a good eye for detail
  • Are quick learners and eager to take on responsibilities
  • Have an interest in pursuing a career in an online market research environment
  • Fluent in English

Only candidates with full English CV would be considered.

What does the job involve?

  • Supporting the Community Management team in the operations management of our community websites

Primary responsibility:

  • Managing community website content updates and on-site activities
  • Managing member queries and communication via helpdesk tools
  • Administering incentives and prize draws associated with our research projects
  • Assisting in all other operations tasks assigned to you
  • Having fun and enjoying the journey

What training is provided?

Most of the training is on-the-job and is structured to provide initial exposure to specific tasks, building up expertise to work independently in a support role whilst offering the opportunity to experience all aspects of the community management process over time Training will be structured and on-the-job in the main. You will be developed to build up expertise to work independently whilst being offered the opportunity to learn all aspects of community & project management over time. Training courses and out-of-office activities will be determined as part of your individual’s development plan.

What we offer:

  • Attractive salary package
  • Work from anywhere policy
  • Medical cover
  • Meal / Gift vouchers
  • Team building events

We will only consider candidates with a full English CV.

Company details

VERVE - the specialist in Community Panels for research

At Verve, you will be part of a truly multi-national and multi-cultural environment, surrounded by forward-thinking people who do meaningful work by helping brands improve the products that they offer us. We work with companies such as Samsung, Virgin Group, Allianz, Santander, Gartner, William Hill, Eon and many more.

You will have the opportunity to join a friendly team, located into the heart of the city. Moreover, we love to organise monthly company drinks in different locations along with other social activities. In addition to the day to day support from our team, we have designed the Verve Academy concept – this is a structured programme consisting of frequent trainings, which helps employees at all levels and all departments learn new skills and improve existing ones.

We are a market leading, built for purpose team with our disciplines including research, co-creation, creative design, marketing, technology and international panels.

We combine these skills to create vibrant and engaged community panels, which deliver quality, timely and creative research for our clients.

We want to hear from you if you feel inspired and motivated by the opportunity we’ve described.

Please get in touch with your CV and a short cover email outlining your interest in this role to Vishal Mohit - v.mohit@addverve.com.

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How we grow together

People make our business. If our people learn, progress and grow – so will our business. We therefore know how important it is to offer our team the best development opportunities.

Verve Academy is one of our learning initiatives – it covers over 50 internal and external training sessions, teaching a range of skills across the whole business.

We’re proud that the programme was a finalist in the 2018 MRS Operations awards!

What we get up to

GameBox
Axe throwing
Pie Making
Bowling
Bake off