System Administrator

Remote working, UK

Temp contract £250-300 per day.

Verve’s model of always-on, agile, online insight has demonstrated how a digital approach can continue to deliver great, commercial insight in these challenging times and far beyond. Across 2020, we have continued to grow our revenue and client base, which is testament to our great technology-based research approaches and fantastic team of researchers, of whom we are immensely proud.

At Verve, we believe it's important for brands to know their customers better and create more valuable relationships with them. Our specialist online Community Panels enable us to give customers an environment where they can help shape the future of brands and products that we all use and love.

We are looking for an experienced System Administrator to join a leading market research company based in central London initially on a 6 week contract with the potential to extend further. As well as providing support to our 100 staff in the UK, America and Romania the successful candidate will be responsible for contributing to projects such as Windows Server and application upgrades. The role will be based from home.

You will need to have an excellent ability to learn new skills and perform all tasks to a very high standard.

Duties and responsibilities

  • Work with the IT Team to provide 3rd line support for our Windows based IT infrastructure.
  • Supporting staff who are currently working remotely across UK, Romania and North America with any support issues.
  • Assist IT team with deployment of new laptops to staff
  • Upgrade existing windows servers
  • Upgrade hosted applications where required
  • Support O365 / MS Teams environment.

Previous experience of:

  • At least 3 years supporting a Wintel environment ideally using HP, Dell and NetApp hardware, Windows Server 2008 - 2016
  • Veeam backup software
  • Managing and supporting web servers running IIS
  • Supporting both on-prem mail servers and exchange online.

Key Skills

  • Microsoft Windows servers
  • Microsoft Hyper-V clusters
  • Microsoft IIS and web application support
  • Active Directory, DHCP, DNS
  • Server hardware configuration and support
  • Excellent communication skills

Desirable Skills

  • SQL Server support
  • Supporting Cisco ASA firewalls
  • Linux

If this sounds like a good fit and you are an immediate starter, please get in touch with your CV and a short cover email outlining the key skills that fit with this role to Sarah Penny at

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Who we are

We are the agile insight and community panel specialist. We partner with the likes of Samsung, Virgin, Barclays, Innocent, Uber and Walgreens Boots Alliance to deliver smarter, more customer centric insight, communicated in more inspirational ways.

What makes us different?

Smarter planning of research processes and practical, commercial thought leadership.

We use commonly adopted technology to gather richer, deeper, better insight and integrate multiple data sources to deliver more in-depth, rounded and robust insight.

We undertake more iterative learning journeys meaning you can ask, think, learn...then ask again. Plus, we make it easier to involve customers at the beginning, middle and end of a decision-making process — like having them in the room next door.

We communicate insight in emotionally engaging ways, thinking about how we’ll share it at the very beginning of a project or programme, not at the end.

Our approach is dynamic and entrepreneurial in spirit, delivered with spark, passion and above all — Verve!

We are culture-driven, ambitious and we give our team lots of opportunities to champion new initiatives, learn, progress and be visible.

Whether qualitative or quantitative, B2B or B2C, online or face-to-face, we offer a huge range of solutions to support our clients and deliver smart, customer-centric insight.

We look for people from a variety of research backgrounds who understand what drives consumer behaviour and attitudes – going beyond the stated, to their underlying needs, motivations and aspirations. It’s serious stuff, but we like to have fun along the way!

If you’re interested in a career in research at Verve, get in touch.

Our Community Management team are at the forefront of all community panel activities, ensuring that our hundreds of thousands of members enjoy being part of what we do. After all, without our community members, we wouldn’t be able to deliver the actionable, customer-driven insight that our clients have come to expect.

There are various different roles within the team from Project Manager, to Senior Community Manager, all the way up to Director.

If you think you would be a good fit for our Community Management team, get in touch.

Our Operations team are the backbone of what we do, covering Data Processing, Scripting, QA, and even our own in-house Design team. As a one-stop-shop, Ops play a crucial role in designing surveys, developing our extensive suite of bespoke research tools and understanding data composition in context, to allow for meaningful analysis and reporting.

If you’re interested in a career in Scripting, Data Processing or Quality Assurance, get in touch.

Verve graduates have the opportunity to fully immerse themselves in our client work from day 1, meaning they have more exposure and responsibility than other more traditional training schemes.

Supporting, empowering and helping our graduates to develop means they’ve added significant value and growth to our business – which is why we now run graduate days throughout the year.

We look for people with a keen interest in our industry and a willingness to learn; graduates who have initiative and ambition, who are entrepreneurial but enjoy working within a skilled and mutually supportive team.

Next estimated graduate day: January 2020.

If you want to be part of the next graduate day, get in touch.

How we grow together

People make our business. If our people learn, progress and grow – so will our business. We therefore know how important it is to offer our team the best development opportunities.

Verve Academy is one of our learning initiatives – it covers over 50 internal and external training sessions, teaching a range of skills across the whole business.

We’re proud that the programme was a finalist in the 2018 MRS Operations awards!

What we get up to

Axe throwing
Pie Making
Bake off